workplace relationships

Read Your Emails The Right Way

Eighteen months back probably none of us would be able to predict that our communication with other people will soon be completely based only on emails and video calls. When that became our reality it became challenging to recognize what do people behind the screen to somewhere far away in their homes think when they write an email. Most experts agree that 70 to 93 percent of all communication is nonverbal, so it’s no wonder we get confused when nonverbal communication is taken out of the equation.

However, there are ways to improve your email communication with others. To be more exact, there are tells that will help you recognize what kind of personality is writing an email and how can you respond to make the email exchange smoother.

Source: https: giphy.com

If you receive an email that holds no additional information besides the one that is the theme of the conversation, you can be pretty sure you are talking to a high D personality. D’s are direct and they talk and write straight to the point. They are all about getting results so to communicate effectively with them you need to be professional, direct and short to the point. Just answer the question that they asked and they will be more than happy. You can act the same as they do, just like in this example of their response:
You: Did you get the proposal?
High D: Yes. Will be in touch.

Contrary to a very to-the-point D personality, a high I will be sending you emails with a lot of exclamation points and often emojis. Reading their email means also feeling their energy through the words as it will be full of positivity and optimism.
You: Did you get the proposal?
High I: Yes, thanks! 😊 I’m excited to read it and see what you have to offer!

The most difficult style to recognize through an email is the high S personality style since they are reserved by nature. However, S’s are also people-oriented and will make you feel good about what you sent through compliments and expressing positive feelings. This is the style from which you can also expect an apologetic tone of an email if they feel as if they are not responding to you fast enough. However, generally speaking, the tone of their email will mostly depend on the tone of an email that they receive.
You: Did you get the proposal?
High S: Sorry I didn’t get back to you. I’ve been quite busy. Thanks for sending it. I will look at it soon.

If you keep receiving highly detailed emails from your supervisor, you can be sure you are exchanging emails with a high C. They are detail-oriented because they want you to know exactly what are they trying to say. Their effort to be clear will go so far that they will probably reorganize and edit every email before sending it out to be sure that they will get it right. Also, when they respond to questions you can expect sentences like: “I provided this spreadsheet so you could see our group’s responses and questions.” This is their way of making sure that everything is clear and their thoughts are organized and helpful to you.
You: Did you get the proposal?
High C: Yes. I am looking over the document on Thursday morning. You should hear back from me by 1 pm EST on that day.

Source: giphy.com

Once you analyze emails that you are receiving in your Inbox and figure what kind of personality is on the other side of the screen, it will become much easier for you to communicate. This will also make your communication more effective, and that will leave you with more time to do the things that you love.

The last question to answer is: do you know which style is sitting on your side of the screen? This is the most important question because the first step to improve communication is to have self-awareness. Finding out which style you are in will help you understand yourself and others. Find that out right HERE.          

How do high S personality styles avoid conflict at work by helping others?

Do you have a Sally in your office? You know, just someone whose name you hear very often through the day. Usually in this manner:

–        Hey Sally, can you do this for me?
–        Absolutely! 100%. I got you.

Two minutes later you hear someone else going:

–        Hey Sally, can you help me with this presentation to make sure everything looks good?
–        Sure! Glad to help you.

It’s not about the name though. Not all Sally’s are super helpful. That person might be called Jane, or Bob, or Derek. But one thing is for sure: it’s a person you can rely on to help you at any time you need them to.

Did you ever wonder why they do that? The reason is they are building a relationship with you by helping you. The ancillary benefit to them is that they create advocates within their organization so that when stress comes along for them, they will be more likely to ask for help from others. But don’t think their help is false: they are actually super helpful and super kind. A typical example of an S personality style.


Being an S personality style is not easy, though. They so often suffer from analysis paralysis. They feel the conflict in themselves: who to help first? Where to start? I also have my things to do. How can this be solved?

If you want to “help the helper”, make sure that the S’s in your organization; whether you’re working with them, or for them, know what’s on the plates of the people that they’re working for.

It is (well, not just because of S styles) important that it is known in your department who’s reporting to who and what time they’re supposed to be doing what, what are the parameters, what’s their job description.

“Sally” in your organization will benefit tremendously from this. “She” wants to help everyone, but can’t necessarily do that all the time. Giving that little bit of clarification for that S personality style in the means of prioritization will go a long way both for them, and your team as a whole by working together. Teamwork makes the dream work, right? Cheesy?  Yes, but it is true. Find out more about finding that perfect balance of having an S style finishing their job and helping others as well HERE in my podcast, or on my YouTube channel.

Featured image source: Business photo created by yanalya – www.freepik.com

How Can High I Styles Avoid Conflict At Work?

How do High I styles avoid conflict at work?  By getting their party on of course!!  Check out this week’s podcast to find out more and help your High I styles be successful!!

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