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DISC Leadership

Five Secrets To Successful Hiring – No.2

Full-time, part-time, remote, freelance… any kind of job arrangement is now available. And everyone wants to hire good people, but there are burning questions: how to find good people and how to keep them? 

We have gone through step one: alignment of core values and you can find it HERE

 Now that you have that out of the way, it’s time for step two in the hiring process. These are my secrets of employing people in my company Solor where we have 92 percent retention. What do we do when we figure out a new person is aligned with our core values?

Job benchmarking foundation

To put it in simpler terms: this is a process of matching a person to a role based upon their Emotional Intelligence. The goal here is to have a person get the energy from a role instead of losing energy.
Remember: when an employee is losing energy from a job role, the only possible outcome is the creation of a toxic, gossipy, passive-aggressive atmosphere. And who wants that?!

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Use the available tools

To determine whether someone is good for the role you need, there are plenty of tools out there. I use DISC assessment and recommend it as it has proven to me times and times again that the results I’m getting are right on the spot.
DISC divides people into 4 different categories, ensuring that if I follow it and match it with the role that’s “empty”, a new employee will feel comfortable in a new role.

Let’s put things into perspective

If a person applying for a job is a D/I, they are very driven and outgoing. Let’s say you want to put that person into the sales department where they have to make a phone call every week, maybe not even to make a sale but to create a relationship with a customer. You want them to be interested in the person on the other side of the line.
Your new D/I employee will not be comfortable with that. What drives them is commission, quick turnaround, fast transaction. And they will not get a single thing from forming a relationship with a customer. They lose, and you lose. No sales, and no relationship.
Remember that we are not all wired the same. We are not all driven by the same things. Some people what to climb the corporate ladder, while others want to stay where they are and create long-term relationships with their clients. Some want money, others want connections.

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How to connect the right person with the right role and why do we use DISC

When looking for a new team member, you need to find a tool that is going to work for you. You need to know how will the people be triggered by a role, and how will they communicate in a role. What are the things that will cause a conflict in your organization?
We use the DISC method in my company because we are working remotely. Many companies have switched to this kind of arrangement due to the pandemic so I’m sure DISC can help you organize your company as well.

What is important when you work remotely is to have people who are task-oriented. High D and C will be great because they will be more independently capable than I and S styles. I don’t need to micromanage D’s and C’s because I know they will make the job done, even though they will do it a little bit differently than how I would have done it.

Put the tool to use for proper job benchmarking

I usually have a manager or someone who is high-performing in a certain role already to do a DISC assessment with people because he/she will know what they need for a specific role. They also go through an assessment together. They compare what is written in an assessment to what a manager needs a person to do in order to determine where exactly is a new employee on a DISC circle.

Why? You need to know if a High C will struggle to get into an I role, or a High S in a D role. That will allow you to coach your people better, to understand them before they are even hired to determine if this person is going to need a lot of coaching or will they feel like a role is made for them.

Our retention is so high (92 percent) because we do job benchmarking and we connect the right people to the right roles.

Hiring is subjective. It’s super difficult to find objective means to hire someone. Some people are better in a resume, some are better in an interview than others. That’s what makes us all unique!

But if you use the tools available, you get more objective data points.

Watch out for this

Tools available out there to determine the right role for a good employee are vast. However, always consult with your labor attorney. You want to make sure that whatever tool you use, it’s not causing an impact it shouldn’t have. You cannot discriminate against one body of people (race, ethnicity, sexuality….). This is a tool you don’t want to use.
This is why I recommend DISC, as it is non-discriminatory.

Whatever tool you use, keep in mind that you want people to gain energy from their role because if they are losing it, that will create a toxic workplace, gossipy, passive-aggressive atmosphere.
Even in this case, people can stay for a long time but probably won’t.

Keep your workplace energy-driven and keep it up for many years to come.

Repetition is the mother of success. True or false?

There are many actions that each of us takes in a day, every day. I’ll assume most of us wash teeth every day, puts on clothes, brushes our hair… These are all actions that we take in a day and that we have been practicing for our whole lives. But can you say that you are doing any or all of these and similar actions perfectly? Do you have the best hairstyle, or the best style, the strongest teeth out there?

If the saying „Practice makes perfect“ is completely correct, you would be able to answer these questions with a strong and confident „Yes!“. However, there is a high chance that you are not so sure about it.

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These are small actions, and there are far bigger in our lives that prove that not every practice makes perfect, and not every repetition is the mother of success.

Practice makes permanent. Perfect practice makes perfect.

In our daily lives, if we’re doing something over and over again, we will create a habit. Repetition of action becomes engraved in our brains until we break the habit. The consistency that we create by repetition can be something that is consistently good, but it can easily be something that is consistently bad.

That means that the saying that repetition is a mother of success is true, but only if you’re doing the right things. The logical question is: how do I know that I’m doing the right things? How do I know that I’m on the way to perfect?

First and foremost, you need to be intentional about your actions. Just like when you are trying to eat healthier or exercise more; you are very intentional about it. That’s how you get the results that you want: feel better or have more energy.
In the business world, I find that a great source to find the right way is by using mentors. Finding people who have done what you would like to do and getting ideas and processes from them reduces the effort of having to „re-invent the wheel“.
Another way to make sure you are doing the right thing is to implement the processes that are easily implemented by a larger number of people. The reason is that some of us are task-oriented and can easily get tasks done in a very logical manner. Some of us are more people-oriented and can be all over the place. But if we all have a process that is easy to follow, we will get the result we want and make perfect!

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Ask yourself these questions: Do I have the best practices in my daily life? Do I have processes that I follow each day, that bring me the results that I want? Am I just trying new things all the time and having new ideas each day?

Find those things that you are consistent about and use mentioned techniques of finding good, proven processes and implement them consistently. This will cut down a lot of insanity in your company or in your relationship. And it will finally make perfect!

It is worth mentioning that a guide to making your relationship perfect is coming your way next month as I will be holding a FREE webinar for all the couples out there. If you want to learn how to communicate more effectively, watch this space and sign up on time!

How To Follow a Legend?

Having to give any kind of speech in front of other people can be a very stressful task. It can be any speech from a big presentation that has to end up in getting a sale, through talking to your boss about your raise, all the way to giving a presentation of your idea or work in front of a team. But what happens when a person or persons coming before you are either really famous or just knock it out of the park? How can you handle that in terms of your stress and your preparation?

This is a situation that can happen to anyone and it can cause nervousness to any of us. It just recently happened to me even though I have been giving speeches for more than twenty years.
I have been invited to speak in an organization and everyone in the organization received an e-mail that said: “Our meeting this month is in person and our focus is going to be on the Rapport Advantage: Dynamically transforming the way you communicate with Alex Swire-Clark. We had an outstanding speaker in general Colin Powell, chairman retired last month, and our presenter this month will deliver!

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Colin Powell? What?!
Thinking that I will be speaking to a group who just heard general Powell speak while having all the respect in the world for him, is really a hard act to follow.
How to do this?

I see this as an opportunity to build upon what’s happened rather than go into panic mode. I see this as an opportunity to have fun with it and embrace it and live up to that challenge. Of course, I will be nervous, I am nervous every time I go in front of an audience but it is because I want to deliver good content to them and make sure that the audience is getting value from my time with them.
What can you do before you get on the stage, what do you do in those moments before?

  1. Breathe.
    Nice, big deep breaths before you get on that stage.
  2. Roleplay all the possible situations.
    Do you know your numbers inside and out? Do you know your speech inside and out? Can you ad-lib if necessary? Are you prepared for questions in the middle of your presentation, can you handle that? Roleplay those situations, spend a lot of time in the pre-work and that makes the actual on-stage time much simpler for you.
  3. Just go with it and BE YOU.
    From a DISC world, I am a High I so I have strong improvisational skills, I am not rigid so not a lot bothers me. I could roll with the flow since that’s the way I am wired. For someone else that might not be the case and maybe you will have to adapt a bit more. However, do not try to be like anybody else.
    Be you, use your voice. Do what you do in the way that you do it and that’s going to give you authenticity and you will not have so much pressure. If I tried to act like someone else does on the stage, I will not be genuine and on top of that I will have to remember content, mannerisms, techniques and I will enhance the chances of freezing up.

Remember, if you are delivering content, you have to be you through it. If you are delivering something that is data-driven, that doesn’t mean you can not liven it up, add your personality to it and appropriate humor.
Make sure you hit these three goals:

This will give you a sense of confidence and satisfaction that you know you’ll do a great job (of course, if you put in the time and the work before speaking).


Don’t worry, trust in your pre-work, be authentic to who you are and do your thing. Who speaks before you, in that case, shouldn’t matter. You got this!

Do You Know What Is Your Passion?

What are your passions and purpose in life? What is it that drives you? Whatever that is, you need to find that in your life.

For me, my passion is my family and friends. This should not come as a surprise as I am a combination of High I and S personality styles, and S in me is all about relationships in life. I want to support people and others to feel good about themselves. From that perspective, I have always had a special place in my life for the camp experience.

As a child, I went to camp many times and had an excellent time there, so naturally, when I became an educator and had to do my summer practice, I chose camp! After switching between a few, I found my forever camp in 1997. That camp is Broyhill Leadership Conference.

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Teach them about leadership!

Broyhill Leadership Conference is unlike anything that has existed or will ever exist. First off,  what kids are learning in this camp is leadership. We teach uniquely; we go from go-setting activities where we teach our students how to set the right goals that matter; we teach them about better communication skills, cooperation, and teamwork, and how to integrate themselves within the clubs they serve. That means we talk about Emotional Intelligence issues and the heart of leadership: being there for people when they need you.

The fact is that when any of us comes to an organization, we come with a heavy heart and some issues that we are carrying from previous experiences. And every other person comes with their own experiences. And we must meet people where they are. In Broyhill Leadership Camp, we prepare teenagers for that: in a way, we peel the onion layers so they can get to know each other better and form lifetime friendships.

Young people are inspirational

What always happens in this camp is we, as educators, go to the camp to try to inspire these young people, and they end up inspiring us.  The stories they tell, the goals they set, and the dreams they have for one another are fantastic! And they are young people, still at the beginning of their lives and with not much wisdom that we older think we have. But you’d be surprised.

So what’s stopping us from following our passions? Maybe the fact that we don’t know what our passion is?

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Ask yourself: what is my passion? Whatever that is: GO GET IT! Today is not too late to start with whatever your passion is. Just go out there and do it.

Don’t make excuses. Maybe you are in debt or in a toxic relationship, and perhaps you think you are too old… But all those things don’t matter. If you see something you really want, go get it and do it. We only get one time on this planet so let’s make the most of it.

How to find your passion

If you need some help with finding your passion, feel free to take a personality assessment. Then I can give you information about career opportunities and things you might want to get involved with based on your personality style that you may not even know existed. These assessments are even made for children and teenagers who need so much guidance and it’s the perfect time for them to take one. I’d be more than happy to help!

Why Is Your Passion Seen As Anger?

Each of the four personality styles (D, I, S and C) has it’s strengths and blind spots. Knowing what personality style you are will then allow you to get familiar with the strengths that you are bringing to the table. Also, you will then know what are the blind spots that you have so that you can avoid issues in communication, and you can also surround yourself with those who can help you compliment the style that you have.

If you are still not sure what personality style you are, you can find it out HERE. It is a DISC Assessment that I have prepared for you and that will in only 25 questions give an answer to why you react in a way you do and open the doors of communication you didn’t even know is possible.

A big number of people who after DISC Assessment fall into High D category are CEOs, or Executive Vice Presidents, or any other leader in an organization. The reason behind this is that a High D personality style does not take No for an answer. They see climbing the corporate ladder as a challenge and they don’t stop until they get to the top.

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Here are four major strengths that a High D possesses:

Result orientated – High D is all about getting the objective met, regardless of what is it going to take. Excuses are not something that they are interested in, rather results that will get them to that objective.

Strategic, forward-looking, innovative – the brain of a High D is always thinking how they can implement something new and better in an organization and it is always moving on to the next big idea. They come up with innovative ideas that have never been done before as they are always thinking outside of the box.

Direct communicators and challenge oriented – when a High D want to present something to you, they will do so in a direct manner. It will be so straightforward that they will usually not give any additional information or necessary words. Your task will be clear and laid out in front of you.

Making quick decisions and initiating activity – a High D is all about execution. They are doers by nature, and they try to pack up as much as possible in a single working day. They have the urge to constantly move so they will not sit around but take the decision on what the next step should be. Sometimes this decision will be based on facts, and sometimes it will be based on a High D following their gut feeling. Either way, the decision will be made.

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Now that we know the great sides of a High D, we need to look at the things that they are not aware of and that can be perceived in a negative manner:

Setting standards too high – most of the time, a High D will be sure that something can be done in a smaller amount of time than it actually takes to get it done. As a High D, the standards that you set are too high for most people and if you are not aware of this, you can wear your staff out.

Changing course more frequently than it’s necessary – High D likes the change, and they have to be moving all the time, so they will bring many changes in an organization. While changes for better are always good, putting out too many incentives and new objectives will be hard for people to track. It is important to slow down and let people know what exactly are you doing and why when you want to make a change.

Lacking tact and diplomacy – what a High D will often forget since they are always busy, is that other people need time to process information. High D’s brain is always buzzing, and they sometimes forget to tell all the information, since they are following what’s going on in their head. If you are guilty of this, try giving out all the information to your employees, and see how they can achieve much more with you as their leader.

Appearing angry when they believe they are being passionate – as an innovative person, a High D is excited to speak about their new idea. The downside of this is that they get very involved when speaking, so others can see that as anger or frustration. A good way around this sometimes-unpleasant situation is to take use of other personality style. A High D who wants to be perceived in a correct way can hire an administrative assistant who is a High S. What they are going to get by that is to have a human filter for message they are trying to convey. This person will filter the message and smooth things over so the communication in an organization will be much more effective.

You can learn how different personality styles can work together to avoid blind spots on my YouTube channel and my weekly Podcast. Remember that the first step to thriving in your workplace or at home is self-awareness. Find out what style is yours and what excellent qualities you bring to the table. Take the step today HERE.

FREE Emotional Intelligence Mini Course

Did you know that up to 90% of all interpersonal conflict comes from differences in temperament? Are you struggling to understand others? Maybe you want to improve the way you communicate in your personal and professional relationships. 
This free Mini-course will teach you about the different types of temperament, which one you are, and how to determine the temperament of others.